Guest behavior remain volatile, but post Covid the primary mindset to choose a hotel to stay or restaurant for having food will not be the budget primarily it will shift to health, safety, distance and peace of mind

More than anything, guests will be looking for the place where guests can enjoy their get-away without risking in-person contact with staff and other guests is officially the new Covid-era luxury. By using Cogwave touch free PMS all these are possible which enhance an innovative guest experience.

Contact Less Check-in will become the customer’s new standards. The clearer the path from their vehicle to the room, the better the quality of the hotel. Cogwave integrated application platforms will make this possible. Guests can place their booking online, check in through their smartphone, proceed through a virtual process and gain access to their room with minimal human interaction. Applying the same process in reverse, check-out should be autonomous, independent and staff-free. Not only does this give guests instant peace of mind, it frees up hotel staff to focus on their other complex tasks.

This Touch Free / Contact Less technology actually gives hoteliers a new power marketing concept which actually came into existence after Covid we can also name this as Covid-era marketing.

If the property is using this touch free solution for their guest, the guest will become more happy to choose these properties rather than going to the conventional one. So hotels can promote themselves as contact less technological environment for their guests.

A value-add offer which hoteliers can offer to their guests is technological infrastructure that actually support remote working concept it will be a market-leading strategy because so much of the current market demand is coming from working professionals, property that can support technology like strong internet speeds, flexible connectivity along with silent space and suitable work station which offer an printers, scanners, water and other refreshments.

Post-Covid guests will surely return with the new expectations: health, safety, distance and peace of mind. The future of hospitality will entertain all these needs by using technology and investing in smarter solutions.

Cogwave PMS is having all the solutions that will support hoteliers to upgrade themselves as per the guest expectations and behavior.

Guest behaviour remain volatile, but post Covid the primary mindset to choose a hotel to stay or restaurant for having food will not be the budget primarily it will shift to health, safety, distance and peace of mind.

More than anything, guests will be looking for the place where guests can enjoy their get-away without risking in-person contact with staff and other guests is officially the new Covid-era luxury. By using Cogwave touch free PMS all these are possible which enhance an innovative guest experience.

Contact Less Check-in will become the customer’s new standards. The clearer the path from their vehicle to the room, the better the quality of the hotel. Cogwave integrated application platforms will make this possible. Guests can place their booking online, check in through their smartphone, proceed through a virtual process and gain access to their room with minimal human interaction. Applying the same process in reverse, check-out should be autonomous, independent and staff-free. Not only does this give guests instant peace of mind, it frees up hotel staff to focus on their other complex tasks.

This Touch Free / Contact Less technology actually gives hoteliers a new power marketing concept which actually came into existence after Covid we can also name this as Covid-era marketing.

If the property is using this touch free solution for their guest, the guest will become more happy to choose these properties rather than going to the conventional one. So hotels can promote themselves as contact less technological environment for their guests.

A value-add offer which hoteliers can offer to their guests is technological infrastructure that actually support remote working concept it will be a market-leading strategy because so much of the current market demand is coming from working professionals, property that can support technology like strong internet speeds, flexible connectivity along with silent space and suitable work station which offer an printers, scanners, water and other refreshments.

Post-Covid guests will surely return with the new expectations: health, safety, distance and peace of mind. The future of hospitality will entertain all these needs by using technology and investing in smarter solutions.

Cogwave PMS is having all the solutions that will support hoteliers to upgrade themselves as per the guest expectations and behavior.