Cogwave PMS believes in BEST Customer Support for which we always
work on

  • Healthy relationship
  • Positive approach
  • Friendly environment happens.
  • To find out customers expectations
  • Feedback we receive
  • Continuously at all level of customer service we deliver.
3

Multi Channel

Technical & Sales Support

1

24/7

Technical Support

2

Multilingual

5 Languages

Our 700+ Customers rated us on below parameters:

Customer Interactions

Excellent
Good
Satisfactory
Excellent
Good
of Fortune 100 Companies

Customer Satisfaction

Average Handle Time

Excellent
Good
Satisfactory

Time To First Response

  • Good
  • Excellent

Global Support Mode

Onsite support is found to be very effective and most of the problems can be solved over Internet with great ease.

Remote support is found to be very effective and most of the problems can be solvedย  with great ease.

The software is bundled with Help files that contain all the necessary information that helps the user to use the application

Telephonic support is found to be very effective and most of the problems can be solved over telephone

Whats Appย  support is found to be very effective and most of the problems can be solved over telephone

Advanced end users can get in touch with the support team by e-mails. E-mail support is found to be useful

24/7 Customer Support Call : +91-80 - 41710121 Email: info@cogwave.in

In Customers Mind