Cogwave PMS believes in BEST Customer Support for which we always
- Healthy relationship
- Positive approach
- Friendly environment happens.
- To find out customers expectations
- Feedback we receive
- Continuously at all level of customer service we deliver.
Technical & Sales Support
Our 700+ Customers rated us on below parameters:
Average Handle Time
Time To First Response
Global Support Mode
Onsite support is found to be very effective and most of the problems can be solved over Internet with great ease.
Remote support is found to be very effective and most of the problems can be solved with great ease.
The software is bundled with Help files that contain all the necessary information that helps the user to use the application
Telephonic support is found to be very effective and most of the problems can be solved over telephone
Whats App support is found to be very effective and most of the problems can be solved over telephone
Advanced end users can get in touch with the support team by e-mails. E-mail support is found to be useful
24/7 Customer Support Call : +91-80 - 41710121 Email: email@example.com
In Customers Mind
The best part of team cogwave is that they are 24X7X365 ready to support even for any new requirement as well we requested so many 3rd party interface with them and Cogwave always delivered the same to us on time.
The POS solution of Cogwave PMS enables you to retain your guests in comparision your compititors as your guests now no longer need to wait for or call out to busy waiter.
Cogwave PMS is a best technology partner to choose from the Hotel ERP Indian market as it enable to stay ahead from your compititors, this is our experience with team cogwave.
The hospitality need to focus on the switch in guest behaviour to reshape and recover & the best way is Cogwave Touch free PMS solution
Leader is an image of any organization, we have seen the leadership of team Cogwave he is very transparent, honest, focus and the best part is he never say no to anyone always respect to others, so this imageyou can see in each team member of Cogwave and this made them different from others
Switching to Cogwave PMS not only helped us to increase our revenue but also improved our guest experience with a unique Guest Application that is very simple, user friendly and a great UI.
Trust is a factor which is actually very important to run a business and that is we have on Cogwave PMS and this we developed over a period of time after their solutions and a great support experience from their team members.
After using so many PMS solutions finally we stick to Cogwave PMS and we are very happy and satisfied now with our decision as they have wide range of solutions and more importantly team Cogwave are very innovative in terms of technology.
Our industry is now in a crisis management stage and we are very happy that we are with Cogwave PMS and using their Touch free solution it’s really helping us a lot.
We really thankful to Cogwave PMS to support us in all stages where we need some customize solution and the best part is they always deliver on time and even sometime before time.
We experienced to Cogwave various solution including cloud, on-premise, mobile, touchfree and it’s a great product covers all the operational aspect of the property.
Since we implimentedCogwave PMS, our management team are able to get real time reports as per their needs which actually help them to take better decision. Cogwave PMS reporting helps us to reach at a new height and the best part is their report customization process is very flexible.
The food delivery solution of Cogwave PMS is a wonderful and a gamechanger for us since we implimented this our revenue and market value increased as now we do not have to depend on any other food delivery platform.
We are using Cogwave PMS from past few years and we must say that it is the best PMS if we compare from the other renowned PMS available in the market.
Cogwage PMS is well equipped solution for all type of properties we recommend Cogwave PMS to everyone.