Central Reservation System

In the global digitalization era, 70% to 80% percent of all hotel bookings are made online. This clearly demonstrates the vital importance for hotels to connect to various online booking channels to thrive and attract more guests.

A Central Reservation System, is a technology that lies at the heart of a hotel’s functions. It’s a computerized system that contains the hotel’s availability, rates, and inventory (ARI) data and helps manage online and offline bookings.

Implementing our CRS increases overall efficiency due to the automation of numerous processes, i.e. immediately updating the hotel’s ARI across all distribution channels or sending confirmation emails. Obviously, that speeds up performance, minimizes errors caused by manual operation, and reduces the cost of human labor. Also, the CRS booking capabilities provide an easy way for customers to manage their own reservations which increases their satisfaction and loyalty.

Another benefit involves providing better visibility into the booking activity and other related data, allowing for more comprehensive planning, forecasting, and marketing.

Cogwave PMS CRS is a web-based Central Reservation Software System providing the hotel chains a real-time reservations for central room booking. Our CRS provides a real-time room inventory of all properties on a single screen there by enabling you to cross sell the room inventory.

This system will automate bookings of all your properties centrally through the Internet.
Cogwave PMs CRS will maximize room revenue by managing multiple hotel room inventory by choosing any property on a single screen. This will support  to do reservations from your corporate office or property level or at any other location world wide through Internet.

Reservations can be made from anywhere to any of your property 24 x 7 X 365. All the bookings will be updated to your property system real-time. So no need to do room reservations at the property level if already done centrally it will save a lot of time and double work & finally improves the efficiency in room booking process.

Group Level Report: Cogwave PMS supports group level reports which helps management team to take better decisions below are few of our group level reports for reference:

  1. Business Source Report
  2. Company Contribution Report
  3. Market Segment Report
  4. Month-Wise Room Position
  5. Sales Executive Report
  6. Business on Book
  7. Flash Report
  8. Manager Report
  9. Occupancy Analysis
  10. Occupancy Statics
  11. Occupancy Forecast

12.Reservation Report

13,NCK Summary

14.Room wise Income Analysis

15.Repeat Guest

16.Unbilled Revenue Report

17.GST Report

18.Planwise Report

19.Pickup Report

20.Flash Budget Report

21.Month End Report / Month End Productivity Report

And Many More…..

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